Contact Us
We're a small team and we read every email. You'll hear back within one business day.
Email support
For all questions (support, billing, refunds, and data removal), email us at:
We aim to respond within one business day.
Common requests
- Refund request
We offer a 14-day money-back guarantee on all paid plans. Email us your order details and we'll process the refund within one business day.
- Memorial removal
To request removal of a memorial page, send us the memorial URL and your relationship to the deceased. We'll remove it within 30 days.
- Data deletion (GDPR)
To request deletion of your personal data, email us from the address associated with your memorial. We'll confirm deletion within 30 days.
- Lost manage link
If you've lost your manage link, email us from the address you used to create the memorial. We'll re-send it after verifying ownership.